Gas Safe registered · 540834
Peterborough · PE1–PE7
Boilers installed, serviced and repaired across every Peterborough postcode by a Gas Safe registered family firm that has worked in the city since 2012 — fixed prices agreed before we start, and no subcontractors.
Free quote, usually within 1 working day. No obligation, no pushy follow-up calls.
Since 2012
Serving Peterborough and the surrounding area
Gas Safe 540834
Registered for all gas work
76 reviews
Verified Checkatrade reviews
Free quotes
Usually within 1 working day
1-year guarantee
On our workmanship
Local coverage
Reaction Plumbing and Heating LTD is based at 3 Nightingale Drive, PE7 3HR, on the southern edge of Peterborough. Every postcode in the city — PE1 through to PE7 — is a short drive from the yard, and we have worked for Peterborough households and landlords since Matthew McGonagle started the firm in 2012.
That matters more than it sounds. A Peterborough job does not involve travelling in from another county, guessing at parking near the city centre, or charging for two hours of van time before anyone lifts a spanner. We know which streets in Millfield and New England need the van parked a road away, which Bretton and Orton estates were built with the same heating layouts, and which parts of Hampton and Paston Reserve are new enough that the original builder's boilers are only now coming out of warranty.
We are a team of four, all City & Guilds / NVQ qualified, Gas Safe registered under 540834 and G3 qualified for unvented hot water cylinders. Because the team is small, the person who quotes your Peterborough job is usually the person who turns up to do it — you are not handed to whichever contractor happens to be free that week.
Based in the PE7 area
Our base is in the south of the city, so PE1 to PE7 call-outs are local work rather than a long-distance job with travel loaded into the price.
Quotes usually within 1 working day
Peterborough enquiries are free to quote and normally turned around inside one working day — over the phone for simple work, or after a visit for boilers and bathrooms.
Every property type in the city
Victorian terraces, 1960s–70s council-built estates, 1980s semis, riverside flats and 2000s-onwards Hampton new builds. We have worked on all of them.
Gas work and full bathrooms
Gas Safe registered for boilers and heating, G3 for unvented cylinders, and we tile and finish bathrooms in-house rather than bringing in other trades.
Postcodes covered: PE1, PE2, PE3, PE4, PE5, PE6, PE7
What we do here
Everything below is available across Peterborough, carried out by our own Gas Safe registered engineers. Prices shown are guide prices; your figure is confirmed in a free quote before any work is booked.
Free quote · whole job in-house
Full Peterborough bathrooms handled by one team — strip-out, plumbing, tiling and finish. Useful in older city terraces where the room needs reconfiguring, not just refitting.
Read about Bathroom Installation
From £1,600 + VAT
New and replacement gas boilers throughout Peterborough, fixed-priced from £1,600 + VAT before we start. Manufacturer warranties of up to 10 years depending on the boiler chosen, confirmed at quote stage.
Read about Boiler Installation
£80 + VAT
Annual servicing at £80 + VAT anywhere in the city, keeping Peterborough boilers safe, efficient and inside their warranty terms. Booked in one visit around your working day.
Read about Boiler Servicing
Quoted on the job · 24/7 call-outs
Breakdowns, pressure loss, leaks and error codes diagnosed properly rather than guessed at. Peterborough repairs are priced before the work starts, and 24/7 emergency call-outs are available.
Read about Boiler Repair
Quoted on the job
General Plumbing across Peterborough and the surrounding area, carried out by our own Gas Safe registered team at a price agreed before we start.
Read about General Plumbing
Free quote · G3 qualified
New systems, radiator swaps and relocations, power flushing and G3 unvented cylinder work for Peterborough homes with cold rooms or sludged pipework.
Read about Central Heating & Radiators
Free quote · Gas Safe 540834
Underfloor Heating across Peterborough and the surrounding area, carried out by our own Gas Safe registered team at a price agreed before we start.
Read about Underfloor Heating
Free quote
Water Tank & Cylinder Replacement across Peterborough and the surrounding area, carried out by our own Gas Safe registered team at a price agreed before we start.
Read about Water Tank & Cylinder Replacement
£60 + VAT
CP12 landlord certificates at £60 + VAT for Peterborough rentals, plus gas checks and capping of old supplies. Certificates issued promptly so you stay compliant between tenancies.
Read about Landlord Gas Safety (CP12)
Quoted on the job
Gas Checks & Capping Old Gas Supplies across Peterborough and the surrounding area, carried out by our own Gas Safe registered team at a price agreed before we start.
Read about Gas Checks & Capping Old Gas SuppliesWhy us
Working in the same city since 2012 means the reputation is local. Our 76 Checkatrade reviews come from customers in PE postcodes, not from a national franchise's shared profile.
Boiler installs from £1,600 + VAT, servicing at £80 + VAT and CP12s at £60 + VAT are guide prices. Whatever the final figure is, it is agreed before work begins and it does not move unless you change the job.
Gas Safe 540834, G3 qualified for unvented cylinders, City & Guilds / NVQ qualified across the team, £5m public liability and £10m employers' liability insurance.
A family-run team of four. On a Peterborough bathroom that means the plumbing and the tiling are ours, so there is nobody to blame and nobody else to chase.
Local property issues
The city's housing stock spans roughly 150 years, and the faults we get called to follow the build era closely. Recognising the pattern is half the diagnosis.
Peterborough sits on limestone-fed supply and the water is hard. Scale builds inside heat exchangers, shower valves and unvented cylinders, showing up as noisy 'kettling' boilers, dropping shower pressure and premature component failure. Servicing and correct system protection slow it down considerably.
In Millfield, New England, Eastfield and Fletton, a hundred years of alterations often means lead-to-copper-to-plastic pipe runs, undersized supplies and radiators fed by whatever route was easiest at the time. Reworking the pipework properly is usually cheaper long-term than patching it again.
Bretton, Orton, Werrington and Ravensthorpe were built to standard patterns, often with original one-pipe or poorly balanced systems and airing-cupboard cylinders. Cold upstairs radiators and slow hot water are the usual symptoms, and the fix is a system decision rather than a bleed valve.
Hampton, Paston Reserve and the newer Cardea developments are now old enough that builder-fitted combi boilers are past their warranty period, particularly where annual servicing was skipped. That is when small faults turn into whole-boiler bills.
Our process
01
Tell us the property, the postcode and what is wrong. Matthew or one of the team picks it up — you are not routed through a call centre.
02
Quotes are free. Most are turned around within one working day, either over the phone for straightforward work or after a visit for boilers and bathrooms.
03
You get the price before anyone starts. Larger jobs are fixed-priced, so the figure you agree is the figure you pay unless you ask us to change the scope.
04
We agree a date and an arrival window that suits the property, whether that is a tenanted flat, an occupied family home or a place you are selling.
05
Gas Safe registered engineers do the work, test it, talk you through it and clear up. It is backed by our 1-year workmanship guarantee.
In detail
Most of our Peterborough installation work is a straight combi replacement, a conventional system converted to a combi, or a system boiler paired with an unvented cylinder in a larger house. Which of those is right depends on the number of bathrooms, the incoming mains pressure at your property and how the household actually uses hot water — not on which boiler we happen to have in the van.
Installations start from £1,600 + VAT and are quoted as a fixed price. The quote covers the boiler, the fitting, any required upgrades such as system flushing or pipework alterations, and the paperwork. Warranties of up to 10 years are available depending on the boiler installed, and Matthew confirms the exact cover with you at quoting stage so there are no assumptions.
A £80 + VAT annual service is the cheapest heating decision most Peterborough households make. It keeps the boiler within its manufacturer warranty terms, catches scale and seal problems while they are still small, and gives you a written record if you later sell or let the property.
When something does fail, we diagnose before we quote. Pressure loss, lockouts, no hot water and intermittent error codes usually have a specific cause, and replacing parts speculatively is how people end up paying twice. Emergency call-outs are available 24/7 across Peterborough for genuine emergencies such as uncontrolled leaks or a total loss of heating in cold weather.
Peterborough bathrooms are a whole-job service: we strip out, alter the plumbing, tile, fit and finish, so you deal with one team and one price rather than coordinating a plumber, a tiler and an electrician yourself. In older city terraces this often means rethinking the layout rather than replacing like for like.
For landlords across PE1 to PE7 we issue CP12 landlord gas safety certificates at £60 + VAT, service boilers between tenancies and cap off redundant gas supplies. Certificates are issued promptly, which matters when a tenancy start date is fixed.
Free, no-obligation quote
Tell us the postcode and what needs doing. You will get a straight answer, a free quote usually within one working day, and a fixed price agreed before any work starts.
07921 123669Gas Safe registered 540834 · £5m public liability · 1-year workmanship guarantee
Common questions
Yes. We cover PE1 through to PE7, including the city centre, Millfield, Eastfield, Fletton, Woodston, Orton, Bretton, Werrington, Paston, Stanground, Hampton and Cardea, along with the surrounding Cambridgeshire villages.
Our base is in the PE7 area on the south side of the city, so Peterborough is local work for us. Free quotes are usually turned around within one working day, and attendance is booked around you. For genuine emergencies we offer 24/7 call-outs.
Yes, we offer 24/7 emergency call-outs. For an uncontrolled leak, a suspected gas issue or a total heating failure in cold weather, call 07921 123669. If you smell gas, ring the National Gas Emergency Service on 0800 111 999 first.
Yes. Reaction Plumbing and Heating LTD is Gas Safe registered under number 540834, G3 qualified for unvented hot water cylinders, and the team holds City & Guilds / NVQ plumbing qualifications. We carry £5m public liability and £10m employers' liability insurance.
Yes. We work for private landlords and agents across the city, issuing CP12 certificates at £60 + VAT, servicing boilers at £80 + VAT and handling repairs between tenancies. We can liaise directly with tenants to arrange access.
Yes. Peterborough bathroom installations are handled end to end by our own team, including the tiling and associated work, so you are not left coordinating separate trades.
We accept card and bank transfer. Deposits may be required on larger jobs such as boiler installations and full bathrooms; the amount depends on the job and is always agreed with you in advance.
Nearby
We work across Peterborough and the surrounding Cambridgeshire towns from our base at 3 Nightingale Drive, PE7 3HR. If your postcode is not listed, call and ask — we will tell you straight away.
Popular services
Gas Safe registered 540834, insured to £5m, and backed by a 1-year workmanship guarantee.
